Great leaders don’t just hear, they actively listen. Active listening is a foundational, yet often overlooked, leadership skill that fosters trust, deepens collaboration, and enhances human connection. In this engaging and practical session, participants will learn to move beyond surface-level hearing to develop meaningful understanding and build stronger, more effective relationships across their teams and organizations.
Through interactive discussion and real-world examples, this webinar will guide attendees in applying intentional listening techniques that improve decision-making, minimize conflict, and boost team engagement. Leaders who master active listening not only enhance their communication skills but also strengthen their influence and impact at every level of the organization. Whether you're leading a small team or a large enterprise, this session will provide valuable tools to elevate your leadership presence and foster a culture of connection.
Your Benefits for Attending:
- Understand the core principles and behaviors that define active listening and distinguish it from passive hearing.
- Demonstrate effective listening techniques to build trust, empathy, and stronger workplace relationships.
- Apply active listening strategies to improve collaboration, feedback, and communication outcomes in leadership interactions.
This webinar offers powerful, practical techniques to help you become a more empathetic and effective communicator—an essential asset in today’s dynamic workplace. Investing in your listening skills can dramatically enhance your leadership impact and the quality of your professional relationships.
Who Should Attend?
- Business Professionals
- Managers
- Team Leaders
- Supervisors
- Human Resources Professionals
- Administrative Professionals
- Customer Service Professionals
- Project Managers
- Office Professionals
- Coaches / Facilitators
- Executives
- Team Members focused on collaboration
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Melissa Severance is the owner of Inspire Big Dreams, an executive consulting firm dedicated to empowering business leaders through transformative coaching, customized training, and strategic HR consulting services. She is also the founder and host of DisruptHR Naples, dynamic learning and networking events that unites top leaders to exchange cutting-edge ideas and foster innovative workplaces.
With over 20+ years of experience as a transformative human resource leader, Melissa began her career in accounting at a Big 4 public accounting firm before pivoting to HR leadership and executive coaching. Drawing on this unique blend of expertise, she delivers impactful coaching, workshops, and training programs focused on leadership development, mindfulness, and HR strategies.
Melissa is a certified mindfulness facilitator, avid meditator, and yogi. She integrates mindfulness practices into her leadership development work, enabling others to lead with clarity, resilience, and purpose. She is also certified in Digital Wellness and Adult Mental Health First Aid, further enriching her ability to support individuals and teams in navigating the complexities of modern work environments.
Melissa is deeply committed to serving her Florida HR community. She serves as vice president of programs on the board of SHRM Naples and as Director of Well-Being for SHRM Florida, where she supports the chapters' wellness and health initiatives.